Customer Payments

Accounting > Accounts Receivable > Customer Payments

The Customer Payments screen is used to create and manage customer payments and credit memos.

Note: This screen is only available for districts with the Accounts Receivable module.

1. Search - search by identifier

2. All Statuses - filter by document status (All Statuses (default), Draft, Posted)

3. All Customers - filter by customer, building, staff, or student

4. Reset - click to reset search parameters

5. Add New Customer Payment - click to add a new payment
   

1. Date - select payment date

2. Customer - select the customer, building, staff, or student making the payment

3. Building - select building where payment was made

4. Terminal - select the terminal where the payment was made

5. Payment Item - select the payment item from the list of items marked as Available for Customer Payment Transaction

6. Amount - enter the amount paid

7. Cancel - click to return to the previous screen without saving changes

8. Save - click to be redirected to the individual payment screen

6. Advanced - click to open advanced filters

7. All Buildings - filter by building

8. Select date range - filter by date range

9. Search - click to apply advanced filters

10. Identifier - click to sort by identifier

11. Date - click to sort by date

12. Building - click to sort by building

13. Person - click to sort by customer name

14. Status - click to sort by payment status

15. Total - click to sort by total

16. Pencil - click to be redirected to the individual payment screen

17. < > - click to scroll through pages

Individual Payment Screen

1. Notice the Customer Name, Building, Status, and Remaining Balance (posted payments only).

2. Identifier - notice the randomly generated payment identifier

3. Date - change the payment date if needed

4. Payment Item - change the payment item if needed. Note: Only payment items marked as Available for Customer Payment Transaction are available.

5. Reference Number - enter a reference number if applicable

6. Amount - update the payment amount if needed

7. Identifier - click to sort by customer document identifier. Click the identifier to be redirected to the individual customer document.

8. Date - click to sort by document date

9. Building - click to sort by document building

10. Total - notice the document total

11. Remaining Balance - notice the remaining balance of the document

12. Pay Amount - enter the amount of the payment to be applied to the document with a remaining balance

13. Total - notice the sum of the Pay Amount column. Note: The Total must match the payment Amount (6) to post.

14. Notes - enter notes if needed

15. Delete - click to delete payment record

16. Close - click to return to the previous screen without saving changes

17. Save - click to save changes

18. Post - click to post the payment