POS Home Screen

pos.titank12.com

A screenshot of the point of sale home screen as described on this page.

  1. TITAN Logo - click to enter full screen mode

  2. Notice the District Name and Cafeteria Name

  3. Notice the Terminal Number, Date, Time, and Cashier Name

  4. Cloud Icon - notice the status of the cloud icon
    Green Check - connected to cloud
    Gray Dash - not connected to cloud
    Orange Exclamation mark - device is not receiving a full download of the student database
    Red Number - number of transactions saved in browser for communication when connection returns

  5. < - click to log out

  6. Serving Sessions - select a listed serving session to be redirected to the default serving mode screen (PIN, Photo, or Buffered). Note: The serving session must be available and published at the cafeteria to be displayed here.

  7. Curbside Meals - click to be redirected to the PIN Mode Screen for curbside serving. Note: this is only displayed if enabled.

  8. Recall Transaction - click to be redirected to the recall transactions screen.

  9. Change Date - click to change the date
    A screenshot of the change date modal as described on this page.

    1. Select the date for which to enter meals (Default: Today).

    2. Past Month - click to scroll to previous months

    3. Next Month - click to scroll to future months

    4. Okay - click to change the date

    5. X - click to return to the previous screen without saving

  10. Credit Account - click to be redirected to the credit account screen.

  11. Training Mode - click to put the POS in Training Mode. The screen will get a training mode border and title, and no data will be saved to the cloud.

  12. Settings - click to open the settings menu
    A screenshot of the POS settings modal as described on this page.

    1. Download Remote Tools - downloads the Screenconnect client executable file and allows access at any time by TITAN Staff. Note: If screenconnect has not been used on the device before, the customer will need to open/run the executable to be able to connect. Depending on how the district has setup their access for users, IT may need to execute the file under a login that has admin rights.

    2. Open Support Session - If the Screenconnect client has been successfully installed, this option will open a one-time screenconnect session in a new tab of the browser, ready for the unique number to connect.

    3. Export Transactions - Exports transactions from the device into a JSON file that is downloaded and placed in the Download folder on the device. Note: Use this option if there is no way to get a device back online and it has transactions stored in the TITAN cloud icon. The JSON file will need to be imported into TITAN to bring transactions into the system.

    4. Unhook Terminal - Releases the POS license from the terminal without forgetting the POS ID. Note: Use this option if the user wants to use one license on multiple devices.

    5. Clear Student Database - Clears the students from the cache on the device. Note: Use this option when cashier is not seeing a student at the POS but in the portal the student is there, and appears to be correctly enrolled and available. This may also be used when a device will no longer be used for serving to clear any student information from that device.

    6. Okay - click to return to previous screen

  13. Keyboard - use the touchscreen to type in lieu of a physical keyboard. Note: click the bottom left corner of the ABC/.@123 button to access the Developer Menu

  14. Close Register - click to be redirected to the Close Register screen